Seaguar Fluorocarbon

FREE SHIPPING;
Free delivery for all orders over 500 AED in UAE.

Free delivery for all orders over 1000SAR in Saudi Arabia

Free shipping items will be shipped by service within 7-20 days in Saudi Arabia and within 3-5 days in UAE.

Express Delivery:

We are offering delivery in 48 hours for express products inside the city .  If an order is placed before 1 PM, Orders placed after 1 PM will be received within 48-72 hours.  

For non-express products, the delivery timing will be displayed on the product page, and cart page and will also be included in the order confirmation email. Please check these sources for the estimated delivery time for your order. 

Cash on Delivery:

Cash on Delivery service is available in UAE via sky line hook own deliveries and for urgent delivery with the additional cost of 20AED,

For Saudi Arabia, Kuwait, Bahrain, Qatar, and Oman by Aramex ,emirates post with an additional cost of 50AED and a Maximum Limit of COD equal to 2500 AED.

We committed to deliver your order within 3-5 days in UAE, and 3-7 days in the GCC depending on the courier you have selected on checkout. 

Shipping via Aramex to Saudi Arabia:

If the recipient selected Aramex on checkout for delivery, then the recipient is responsible for 15% VAT of KSA, and customs duty. Customers must pay to courier on delivery.

For Kuwait, Qatar, Oman, Qatar, and Bahrain:

The UAE vat is included in the shipping price, which we calculated with the standard 5% of UAE. Custom Duty charges of your country will be charged to customers by courier. If your country has any extra customs duty fees, or tax or clearance fees– this payment will be charged to the customer. 

International Orders

We are delivering to the All over the world as per the countries mentioned in the checkout

For all International orders outside UAE - The recipient is responsible for duties, taxes, clearance customs fees, and abandoned shipments. Contact your local customs office for an estimate of fees.

International countries will be delivered by DHL and Aramex and emirates post and ship and shop the estimated time is 3-7 days if takes more time will be informed to you by the respective courier company team.

Shipping Via DHL:

If the recipient selected DHL for shipment outside UAE,  then the recipient is responsible for Local tax, and Customs duty.  If your country has any extra customs duty fees or clearance fees– this payment will be charged to the customer.

Delivery of Your Order

Realtime Delivery Costs:
The costs of delivery will be displayed to you on our Site on the cart and checkout page.

Delivery Time:
The estimated delivery time will be displayed to you on our Site during checkout.

Cut Off time:
Orders that are received before 1 pm will be processed the same day.

Orders that are received after 1 pm will be processed the next day.

Delivery Delays:
If our supply of the product is delayed by an event outside of our control, then we will contact you as soon as possible to let you know and we will take steps to minimize the effect of the delay;

If no one is available at your address to take delivery and the products cannot be posted through your letterbox, we will notify you of how to rearrange delivery or collect the product;

If you do not collect the product from us as arranged or if, after a failed delivery to you, Our courier will contact you maximum 3 times on your mobile phone number, and in case failure to reach you, we will hold your order for up to 7 days. In such case, you are responsible to contact us or the courier partner to re-schedule the delivery. If we don’t hear from you after 7 days period, the delivery fee and 10% on the total invoice will apply as administration expenses.

ID Requirement Upon Delivery:
We may, at our sole discretion, make any inquiry we deem necessary to verify your identity and/or ownership of your financial instruments by requesting that you provide us with further information or documentation, including, but not limited to requesting a form of identification and/or credit card.

If we are unable to verify or authenticate any information you provide, we have the right to refuse delivery and cancel the order.

Title to Products:
A product will be considered owned by you and your responsibility from the time we deliver the product to the delivery address and you have paid for the product.

Invoice:
We will issue an electronic invoice for your purchase and send such an invoice to the email address you provided to us.

Delivery Timelines :
Although we are strongly committed to delivering in the timelines estimated in our Order confirmation or displayed on our Website or above, delivery timelines are estimates only. Time shall not be considered of the essence. Timelines start from Order confirmation. However, if we have not delivered your Order within 30 days of Order

Tracking Number:
A tracking number will be provided by email once your order is confirmed. You will then be able to use the tracking number to track your order by contacting the customer care team

Sanctioned Countries:
The site will NOT deal or provide any services or products to any of OFAC sanctions countries in accordance with the law of UAE.

Oversize Product

For oversize products such as Fishing Rods, Tackle boxes, and other Marine products. skyline hook is committed to delivering to our customers, but you may receive the shipment by a different courier company than you choose on checkout. The reason is shipping company policy as per area they might not carry such oversize products. However, skyline Hook  is committed to delivering these products to our customers on time and in good condition. Free shipping is not applicable to oversize products and for out of UAE customer sky line hook  can ask extra shipping costs if applicable.